Fallon Baker is a dedicated researcher and problem-solver with a passion for helping clients. Her work as a Calculation Specialist involves researching incident and mitigation facts, building accurate calculations, and compiling documents to create compelling demand packages. She also obtains approval from clients to ensure that their claims are settled fairly and accurately.
Fallon holds AA and AS degrees in Business Administration and Human Resources, as well as certificates in Accounting Technology, Business Management, Business Specialist, and Business Operations and as of 2024 is also a certified All Lines Adjuster. Her family background in the trucking industry includes an aunt and uncle who were team drivers, while she and her mother worked in dirt construction, with her mother still driving an off-road dump truck after 10 years.
With over 17 years of customer service experience, Fallon has honed her skills in listening and finding the important information needed to solve problems. Her experience has taught her how to relate to clients and their experiences, ensuring that everyone understands the problem and the potential solutions. Fallon is passionate about helping others, and she finds immense fulfillment in assisting clients in the trucking industry.
Fallon’s talent for problem-solving and her passion for helping others make her an essential member of the team. She takes pride in her work and strives to make a positive impact on clients’ lives.
