Faulty Repairs

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Are Semi Dealership Shops Different from Car Dealership Shops?

By |2019-10-29T16:05:32-05:00November 1st, 2019|Downtime|

Several years back, I served as a service manager at a Chevrolet dealership and a Chrysler/ Dodge/Jeep/Indian/Suzuki dealership, and a service advisor before that at a Chevrolet dealer.  You may recognize the typical methods and practices in most dealerships, regardless of brand.  You call ahead or go online to schedule an appointment for your car, [...]

Losing Money from Mechanical Problems?

By |2019-02-26T14:27:24-05:00March 1st, 2019|Downtime|

In the trucking world, mechanical problems happen regularly. Time down for repairs causes a great deal of lost income across the industry. Small trucking companies and owner operators often take the biggest hits.  However, when mechanical problems are actually the fault of mechanics, there may be ways to recover your lost income from them. Accidental [...]

Watch the Fine Print on Mechanic Estimates and Invoices!

By |2018-06-06T07:03:31-05:00July 10th, 2017|Downtime|

When you go to a mechanic shop to have repairs made to your equipment, the shop typically gives you an estimate, an invoice, or both.  What happens if they mess up on the repairs?  The fine print on the front and back of these documents may affect your rights. Watch the fine print on any [...]