Need to contact a member of our team? Email info@downtimeclaims.com or call (904) 278-7688 and we’ll route you to the right department.

Kelsea Eckert

W. Kelsea Eckert – BIO
Attorney at Law

Jason Schafer

Jason Schafer – BIO
Attorney at Law

Mary Ardolino

Mary Ardolino 
Case Manager

Suzanne Reynolds

Suzanne Reynolds
Case Manager

Brenda Vasquez

Brenda Vasquez – BIO
Administrative and Marketing Manager

Crystal Dyson
Office Manager, Paralegal

Hannah Clark

Hannah Clark – BIO
Legal Assistant

Mary Ann Jarvis

Mary Ann Jarvis 
Legal Assistant

Michelle Cam

Michelle Cam 
Administrative Assistant

Olivia Clark
Administrative Assistant

Lisa Baumgartner

Lisa Baumgartner
Administrative Assistant

Staff